Covid-19 Updated Policies as of August 1st, 2020
We are trying to update and inform travelers and potential travelers as thoroughly as we can during these difficult times. Our team at All Seasons Vacation Rentals (ASVR) is taking the necessary precautions to make your stay as safe as possible.
Updated Cancellation Policy
Please review our updated cancellation and rebooking policies for reservations made after March 25th, 2020. If you have questions concerning a reservation made prior to March 25th, 2020 please send us an email with your question(s). We are being as flexible as we can during this health crisis.
- ASVR Website Bookings: Reservations booked directly with ASVR on our website or over the phone will receive a full refund, minus a $75 cancellation fee, if cancelled 14 days or more before arrival.
- VRBO, Homeaway, or Expedia Bookings: If canceled 14 days before check-in the guest will receive a full refund, minus a $75 cancellation fee. If canceled between 7 and 14 days before check-in, then the refund will be 50%. VRBO, Homeaway, and Expedia may or may not refund their guest service/booking fee. Their fee is subject to their terms and conditions.
- Airbnb Bookings: Full refund of funds paid to ASVR up to 5 days prior to arrival. The Tenant must request the cancellation on Airbnb’s website as Airbnb is the merchant of record, and Airbnb’s service/booking fee refund is subject to Airbnb’s terms and conditions.
Rescheduling for All Bookings: During the Covid Pandemic we are allowing all our Tenants to reschedule their stays per the conditions in their rental agreement and we are waiving the 20% rebooking fee. The Tenant may rebook the same home only for up to one year from their original arrival date. We will apply 100% of the Tenant’s deposited funds towards their new dates. The rescheduled booking total cost can not be less than Tenant’s original booking, but it can be more. You are allowed to reschedule once, and rescheduled bookings may not be cancelled for a full or partial refund.
If a traveler becomes ill with Covid like symptoms or is knowingly exposed to a person known to have contracted Covid 19 prior to travel please contact ASVR reservations staff immediately.
On top of our already stringent cleaning procedures, we have implemented additional safety protocols for our cleaning contractors as outlined below:
General Kittitas County Information
Kittitas County is currently under Phase II of Washington State’s re-opening plan. The County is working towards a Phase III designation around June 17th, but going to Phase III will be determined by the State.
Roslyn Ridge Pool Facility- The Roslyn Ridge private pool facility is now open under Phase 3. You must sign up for a 2 hour "session" as the facility is limited to 48 guests to prevent over-crowding. You will receive instructions on how to sign up for a session 14 days prior to your arrival. Reminder: You must rent a home that has pool access in order to enter the facility. The session fee is still $7.50 per person paid at the door.
Trailside Pool- The Trailside Pool is now open under Phase 3 with limitations. Information will be emailed to you 3 days prior to arrival. To gain access to the pool you must be staying in Dragontail View or Basecamp.
Restaurants- Most all restaurants are open for dine-in with reduced capacity.
Golf- All 3 public courses are open; Prospector, Rope Rider and Sun Country Golf.
Breweries- Many of the local breweries are open including Taneum Brewery.
Grocery Stores- Safeway is open, but we ask that you try to avoid going to our local Safeway and bring food and drinks with you.
Suncadia Parks and Trails- The Suncadia Parks and Trail systems are open as well as the tennis and outdoor basketball courts. The children’s play structures are roped off.
Speelyi Beach on Lake Cle Elum- The beach is open!